How to SASSA Appeal Online for SRD R350 Grant Declined

How to SASSA Appeal Online for SRD R350 Grant Declined in 2024?

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By Thembi Jansen

If your application for the South African Social Security Agency (SASSA) R350 social relief of distress (SRD) grant has been declined in 2024, you have the right to appeal the decision. Submitting an online appeal correctly is crucial for getting your grant approved upon reconsideration.

This comprehensive guide will walk you through the entire SASSA appeal process step-by-step, increasing your chances of a successful outcome. We’ll also cover the common reasons applications get rejected, so you can strengthen your case.

Check Your SASSA Status Before Appealing

First, you’ll want to verify the status of your R350 grant application through the SASSA status check. This will show you the current standing, including if it was declined or accepted.

Go to the SASSA SRD Website and enter your ID number and the mobile number used during application.

Review your status to confirm your application was declined before moving to the appeals process.

Submit Your SASSA Appeal Request Online

If your 2024 SRD grant was rejected, follow these steps to appeal SASSA online:

  1. Visit the SASSA appeals
  2. Enter your ID number and phone number again
  3. Click “Send PIN” to get a code texted to you
  4. Input the unique PIN received into the required field
  5. Select the month you wish to appeal for reconsideration
  6. Choose the appropriate reason for your SASSA appeal
  7. Review all details and submit the appeal request
  8. Wait for the outcome which may take 90 days

Be sure your appeal reason accurately reflects why you believe your application should be accepted on reconsideration. The cause needs to line up with the likely basis for original rejection.

Timeframes and Requirements for SASSA Appeal for R350

To set proper expectations, be aware of these SASSA appeal requirements:

  • Appeals must be submitted within 30 days of initial grant rejection
  • The review process can take up to 90 days before a determination
  • It’s necessary to re-apply/appeal each separate month declined
  • High volume of requests may create delays, but SASSA is processing appeals

As long as you provide a compelling case in your appeal, meet eligibility criteria for the SRD program, and follow protocol, many applicants have succeeded in getting grants approved.

Check the SASSA appeal status periodically for updates on 2024 requests.

Common Reasons for SASSA R350 Grant Rejection

Understanding likely reasons your original SRD application was rejected can significantly help your appeal case. SASSA conducts background checks while assessing each request for this poverty relief aid grant of R350 per month.

Here are common explanations you might see if checking your status shows a rejection, meaning a SASSA appeal attempt would be necessary:

Age Outside Required Range

  • Applicants must be between 18 and 60 years old to qualify

Bank Account Shows Income Over Threshold

  • The account used for application indicates over R624 monthly income

Existing SASSA Grant Beneficiary

  • You already receive a SASSA grant, like a child support grant

Listed on Government Payroll

  • Your employment details show current work with a government department

Registered with NSFAS

  • Beneficiaries of the National Student Financial Aid Scheme don’t qualify

Fraudulent Linkages Detected

  • Your mobile number or ID is tied to prior suspected fraud per SASSA

Listed in Fraud Prevention Service Database

  • You show as a perpetrator of fraud based on external sources

Evaluating if any of those situations above apply for why you were potentially declined can certainly help in submitting an appeal. Make sure to highlight or explain if needed why approval is still warranted in your specific circumstances on reconsideration.

Track Your Appeal Status on SASSA Website

After submitting your SASSA appeal request, continue monitoring the status for any changes while waiting for a redetermination. It may take the full 90 days to receive a response indicating whether your appeal has been approved or denied.

As soon as there’s an update reflecting the appeal results, you’ll want to verify the outcome and understand next steps accordingly:

  • If your appeal is successful, the grant should be paid out in full lump sum amounts owed retroactively
  • If SASSA rejects your appeal as well, you may need to reapply clearing up past issues, or determine if you actually do meet eligibility based on the listed reasons

Regularly check the SASSA status check throughout the appeals process using your ID and mobile number again to track updates.


Getting declined for South Africa’s special R350 SRD monthly relief grant can be disappointing and frustrating. But submitting a SASSA appeal online provides the opportunity to essentially request reconsideration, by supplying added context around why your unique situation warrants approval.

Now that you know how to check your status, submit appeals accurately, allow for processing times, and monitor for updates, you can feel empowered to navigate the process successfully.

With prevalence of unemployment and financial hardship still high in 2024, getting access to this aid can be truly life-changing.

1 thought on “How to SASSA Appeal Online for SRD R350 Grant Declined in 2024?”

  1. My unemployment pension grants declined because I was sharing the sell number with someone was working getting salary every week


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